Terms and Conditions

Contract

The following terms and conditions show your and our commitment as part of your booking. These terms and conditions govern bookings made with us. We reserve the right to refuse to accept any booking.

Deposits & Payments

For a booking to be confirmed, a deposit of 40% is due at the time of booking. The balance of the reservation is due 30 days prior to arrival. 

Price

We reserve the right to alter prices for new bookings at any time but we do guarantee that there will be no surcharges once Aoria Estate has confirmed a reservation. Only Government action may affect this guarantee.

Booking Policy

Standard Policy
40% deposit is needed to confirm your reservation.
The balance should be paid 30 days prior to arrival.

Non-Refundable Policy
100% of the reservation to be payed at the time of booking  

Cancellation Policy

The cancellation charges for the Standard Policy are calculated according to the table below:

      Notification in days       
              Cancellation charges             
More than 60Fully refundable
45 to 6050% of the deposit
30 to 4475% of the deposit
Less than 30100% of the deposit
No show  100% of the total reservation cost

Alterations

Alterations can be made, but may incur administration charges depending on the nature of the alteration. A major alteration may be treated as a cancellation.

Transfer of Booking

If you are unavoidably prevented from proceeding with your holiday, you may after giving at least 21 days notice, transfer the booking to another person/s. There will be a charge for administration costs.

Travel Delay

We are unable to accept responsibility for expenses incurred due to travel delays (please refer to your travel insurance to see if you have sufficient cover for such delays).

Insurance

We recommend for your own protection that you and all members of your party take out suitable travel and medical insurance.

Complaints

If you have a complaint during your stay, you must advise us immediately so that we can try and resolve any problems on the spot. If you still remain dissatisfied please write to us within 21 days of your return.

Important Notice

We reserve the right to cancel a booking and to render null & void any documents and tickets issued if payment of monies owed is not received by the due date. Any such cancellation does not negate your liability to pay any cancellation charges incurred according to the above scale (see Cancellation Policy).

Smoking Policy

We request that you do not smoke inside the villa, however smoking is permitted in the outside areas.

Behaviour

We reserve the right to refuse to accept you as a client or to continue dealing with you if, in our opinion, your behaviour is disruptive and is causing or is likely to cause damage to property. If we do this, we will not be responsible for any extra costs which you incur.

Damages to Property

You are responsible for any breakages, losses or damage to your accommodation during your stay and you will be asked to pay for any necessary repairs or replacements before leaving. We do not accept any liability in such instances and you will have to pay for any such damage locally.

Passports and Visas

A valid and full passport is essential for all travellers to Greece and must be valid for a minimum of 6 months after the return travel date. If you need to apply for, or renew a passport, it is best to do so as early as possible before your departure date. Visas are not required for passport holders within the EU. Holders of non-EU passports should contact the Greek consulate or embassy for up to date passport and visa information. The name on your flight ticket and passport must correspond. If not, aircraft boarding may be denied and may also result in insurance cover becoming valid. Please note it is your responsibility to have a valid passport and visa for your holiday.

Health

At the present time, no compulsory vaccinations are required for Greece. However, we recommend that you check with your doctor as to what precautions are advisable or necessary at least 2 months before departure. We strongly advise you to obtain adequate travel and medical insurance to cover the entire period of your stay.

Arrival and departure times

Your villa is reserved for you from 16:00 pm on the date of check-in and should be vacated by 11.00 am on day of check-out (unless prior arrangements have been made with management).

EU Health, Safety and Hygiene Regulations

Aoria Estate complies fully with all the EU standards for health, safety and hygiene and it is licensed from the Greek authority GNTO (Greek National Tourism Organisation).

Liability

We are not liable for loss or damage to guests caused by acts of God, natural disasters, acts of governments, wars, terrorist activity, fire or any other reason beyond our control.

General Rules

Cleaning, change of linen and towels every 5-7 days is included in the price.

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